We value transparency and open communication and are continuously iterating and adding content. If there’s something you don’t see that you think should be in here, or if you have any other feedback you’d like to share, please email [email protected] ✉️ or share your thoughts in Slack #sonder_all channel.
<aside> 👋 If you have just started working with Sonder, please see the Onboarding checklist for a new joiner
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Onboarding at Sonder is phased — you don't need to read everything at once. Pick the path that matches why you've joined.
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Joining a Sonder project You've joined to work on a specific Sonder project. You need to understand both Sonder and the project you're joining.
→ Your onboarding path
Bringing work through Sonder You need to understand how Sonder supports your business development.
→ Your onboarding path
Joining the Sonder Network You've joined the Sonder network and are looking for work opportunities through us.
→ Your onboarding path
The things people look up most often.
→ Invoicing — how and when to submit your invoice → Expenses & reimbursements — what's covered and how to claim → Setting day rates — guidance on rates
→ Tools & platforms — Slack, Worksuite, Google Drive, Notion → Accessing Google Drive — folder structure and permissions → Using AI tools at Sonder — our approach and guidelines
→ Internal communication guidelines — how we communicate → GDPR & personal data — collecting and storing data → Being ethical in fieldwork — our ethical standards → Sharing information safely — data security → Whistleblowing channel — raising concerns safely
→ Time off and leave - how to communicate your working times → Making a collective work — how we collaborate → Our values — what guides our everyday → Giving, asking & receiving feedback — our feedback culture → Contributing to the collective — how to get involved